INTRASOFT ERMIS offers a comprehensive risk analysis capability which can be configured to support a variety of different customs usages, both real time (transaction-based) and batch oriented (behavioural profiling) - such as trader accreditation, clearance, pre-clearance and anti-smuggling, post-clearance audit case selection, passenger screening, generation of intelligence information and more.

Clearance risk analysis is one the key usages of INTRASOFT ERMIS RA. Most customs clearance systems have some elementary level of point scoring capability to support the basic clearance requirement of categorising shipments into several risk channels. However, this elementary capability is insufficient to deal with today’s threats and challenges,  primarily because it is not sophisticated enough to detect less obvious risk situations, and secondly because it is not flexible enough to meet the continually changing face of risk, as it typically draws on a limited data set and is not linked to an overall risk profile of the trader as a whole. INTRASOFT ERMIS RA provides the enhanced risk analysis that is necessary to meet the customs challenges of today.

Another major usage of INTRASOFT ERMIS RA is in the development of multi-dimensional risk profiles of ‘risk objects’ – traders, passengers, transporters etc. The different profiles generated by the risk analysis engine of Hermes enable customs officers to focus on different aspects of risk according to the different situations they are confronted with – for example one profile might be more relevant when accrediting traders, another when selecting traders for post-clearance financial investigation, and yet another for intelligence related work.


The key benefits of the Hermes Risk Analysis System include:

  • increased organisational efficiency and efficacy in that limited resources need only be allocated to cases with high priority need for attention, seen in the context of the ruling compliance policy and organisational objectives (e.g. trade facilitation against the need to ensure public security);
  • exceptional configurability – which amongst other things enables the system to:
    • be used in both real time and batch situations – thereby enabling coverage of all customs risk requirements;
    • analyse risk in a multitude of different dimensions concurrently, providing the user with a variety of risk perspectives from which to plan and undertake compliance and enforcement activities;
    • handle complex, multi-dimensional data sets with, amongst other things, a complex periodic structure;
    • be configured to handle any declaration types when used in the clearance context.
  • ability to link pre-clearance and clearance risk analysis into a broader context of trader risk – both by enabling transaction oriented risk analysis to feed into the overall development of behavioural trader risk profiles and by enabling the trader risk profiles to influence the risk analysis of the individual transactions;
  • high throughput of processing, being optionally available in a multi-processing version.

In order to support the configurability of the system, two sets of tools are provided to the user organisation:

  • The first is a powerful knowledge administration environment which enables super users to develop complex risk models, to define the overall environment within which risk analysis is to take place (such as which data is relevant for the particular type of analysis) and to establish how the risk analysis should take place (real time, batch, in response to what events etc.).
  • The second set is a very easy to use tool set aimed at ordinary customs officers and enables them to easily and dynamically create (primarily via point and click) operational risk rules and change threshold values within the framework of the risk model defined by the super users.